Privacy Policy

This privacy policy explains how TicketsAway operated by Global Konnexon LLC collects, uses, and protects your personal information when you visit our website, contact our team, or use our travel services. By using our website or services, you agree to this policy.

Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, billing address, passport details if required, travel information such as flights and hotel preferences, and payment information such as credit card or PayPal details.
• Technical Information: IP address, browser type, device used, pages visited, and cookies or similar tracking data.
• Information from Partners: We may receive your booking or transaction details from third-party systems such as Sabre or directly contracted travel suppliers. We may also collect messages if you contact us through social media platforms.

How We Use Your Information

We use the information we collect to process travel bookings, communicate with you about your reservations, provide customer service, improve our website and services, prevent fraud, and comply with legal obligations. We do not sell your personal information to third parties.

Information Sharing

Your information may be shared with third parties when necessary to deliver travel services. This includes airlines, hotels, vacation providers, payment processors, GDS providers, legal or government authorities if required, and trusted business affiliates. All third parties are expected to protect your data according to applicable laws.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, comply with applicable regulations, resolve disputes, and enforce agreements. You may request data deletion unless retention is required for legal purposes.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to its processing
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

You may contact us at [email protected] to request these actions.

Data Security

We take data security seriously and use industry-standard measures including encryption, secure payment platforms, and access controls to protect your data. However, no method of transmission is completely secure and we cannot guarantee absolute protection.

International Data Transfers

Your data may be stored or processed in the United States or other locations where our partners operate. By using our services, you consent to this international transfer.

Cookies and Tracking

We use cookies and other tracking technologies to improve user experience, analyze traffic, and support core site functionality. You can control cookie preferences in your browser settings. Where required by law, we may ask for your cookie consent.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that such data has been submitted to us, we will delete it immediately.

Policy Updates

We may update this privacy policy from time to time. Any updates will be posted on our website with a new effective date. Continued use of our services means you accept any changes.

Contact Information