Southwest Airlines is a major airline of the United States with its headquarter in Dallas, Texas. It was established in
967 as Air Southwest and began operations in 1971 from Dallas Love Field to Houston and between Dallas Love
Field and San Antonio. It is the world's largest low -cost carrier with more than 60000 employees. It carries the most
domestic passenger in the United States with 101 scheduled flights in the US and ten additional countries.
Southwest Airlines does not have a hub and spoke system but uses the point to point system with a rolling hub model
in its base cities. As of February 2020, Southwest Airlines flies to 102 destinations in 40 States of the United States
Puerto Rico, Mexico, the Caribbean, and Central America. It began its first international flight to Aruba, Montego Bay
Jamaica, and the Bahamas in 2014. Some of the international airports where Southwest Airlines operates its service
are Queen Beatrix International Airport, Juan Santamaria International Airport, Los Cabos International airport, Tucson
International airport, Los Angeles International Airport, Lynden Pindling International airport.
Southwest Airlines does not partner with any other airlines currently but in the past, they had partnered with Icelandair,
ATA, Westjet, Volaris, and Airtrans Airway.
Southwest operates Boeing 737 only with 752 in service. It is the largest Boeing 737 operator in the world averaging six
flights per day.
Southwest Airlines allows 2 free checked bags per passenger, unlike other Airlines. Passengers are permitted to change
their flight as late as 10 minutes before their flights without any fees but pay the excess amount if the cost of tickets is more
in the new flight. In case of cancellation, refunds are given in the form of travel credit which can be used in Southwest Airlines
within a year. It offers free non-alcoholic beverages but alcoholic beverages have to be purchase. Free alcohol is offered to
those who have attained 21 yrs during holidays like Valentine's Day and Halloween.
You can carry a checked bag which should be 62 linear inches(length plus width plus height) and should be under 50 pounds
if you bagexceeds 51 to 100 pounds, there will be a penalty of $75 per bag but keep in mind that the size cannot be more than
62 linear inches.Any bags or items which is more than 100 pounds should be shipped as cargo.
Military passengers on duty will be allowed to carry checked bags more than the official recommended number of bags but non
of the bags should be more than 100 pounds or more than 80 linear inches.
Checked bags will be inspected by the TSA and customers will be required to identify themselves. Name labels are available at
the southwest counter at the airport.
IMP: currently, spirit airlines do not allow andy self -defense sprays on any fights.
You can carry two checked baggage with southwest airlines with the baggage terms and conditions applied.
In case you lost your bags during travel, you should report to the southwest counter in-person within 4 hours at your arrival destination.
You can carry one personal item and one carryon bag which should be within (10 height, 16 widths, and 24 lengths).
You should keep your carryon baggage and personal items on the overhead cabin and if it doesn't fit on the overhead cabin
your bags will be carried below the aircraft and you will be able to claim then at the baggage claim area.
Personal item should not exceed 18.5*8.5*13.5 inches the size of a small backpack or a laptop bag.
Southwest airlines only allow vaccinated cats and dogs in the cabin. All pets must be in a sturdy pet carrier and should be comfortable
and be able to freely move around. All the carriers must be leak-proof and well ventilated.
All pet carriers should fit under the seats. The southwest airline's pet fee is $95 each way.
1. 17*9.5*10 length*height* width
2. 18.5*8.5*13.5 length * height *width
One passenger can carry only one pet each however the carrier can contain two pets provided both should be of the same species.
Pet carriers are considered as a personal item or a carryon so if you have a pet carrier with you, you can either carry on personal
item or one carryon but not both.
YOU can get your official southwest airlines branded pet carrier for $58 at any southwest ticket counter or online and they
There are three types of fares
1. Wanna Get Away
If you bought a wanna getaway ticket and you cancel your ticket within 10 minutes prior to departure, you will get the same amount that
you have paid as a credit which you can use within one year from the date of booking and only for the same original passengers.
If you bought an "Anytime or Business select fare", and you cancel it within 10 minutes prior to departure, you can get the same amount
that you have paid back into your card or as a credit. If you opt to get it back into your original card, it might take 7 to 12 business days
depending on your location and your bank.
If you would like to change or cancel or rebook using travel credit or vouchers, you can do it for free, however, a fare difference may apply.
All Southwest aircraft are fitted with Wi-Fi, free messaging apps, live streaming television, free movies, and music. Regular passengers have
to pay a fee for instant internet whereas it is free for the Rapid Reward members.
Southwest Airlines introduced its frequent flyers program called Rapid Rewards where members are credited for trips taken regardless of miles.
This program offered one credit per trip taken and if a member reached 16 credit points in two years, one free round trip ticket will be awarded
one-year validity. Later on, this program was changed to a points system where members earn and redeem points based on fare scale multiplier
and the cost of the ticket.
Won The Airfinance Journal's Airline Of The Year Award,2019 Award 2019 Best Employer for Women by Forbes
Recognized as one of Military Times Best For Vets: Employers 2019
Named Top 100 Internship Program by WayUp,2019.
Named USA Today's 10 Best Readers Choice Award, 2020.
Contacts and Address of Southwest Airlines
Southwest Airlines Inc.
2702 Love Field Drive
Dallas, Texas 75235
Telephone : (214) 792-4000 Fax: (214) 792-5015