Delta Airlines

Delta Airlines
Airline Code : DL
Delta Airlines


Delta Airlines History                                                                                                                      

Delta Airlines is a major airline of the United States headquartered in Atlanta, Georgia. It was 

founded in 1925 and began its passenger service from Dallas, Texas to Jackson, Mississippi in 

1929. It started its international flight to the Caribbean and the Caracas in 1953 after the 

acquisition of Chicago and Southern Air Lines. It was the first airline to carry more than 100 

million passengers in a calendar year in 1997. Today, Delta Airlines along with its subsidiary 

airlines operates over 5,400 flights daily in 52 countries on six continents. It is ranked second 

among the world's largest airlines and 69th on the Fortune 500. 

Alliance and Codeshare 

Delta Airlines is the founding member of the SkyTeam Alliance and has codeshares and joint 

ventures with many International Airlines like Aeroflot, Air France, China Airlines, KLM Royal 

Dutch Airlines,Virgin Australia. Codesharing gives Delta customers more choices to a greater 

worldwide network by enabling the customers to buy tickets of partner airlines directly from 

Delta Airlines. 

Hub and destination 

Delta Airlines has nine domestic hubs and the main hub is Hartsfield Jackson Atlanta 

International Airport in Atlanta. It serves 242 destinations with a fleet size of 909 aircraft. The 

only U.S. airline that flies to Accra,Nice, Copenhagen, Dusseldorf, Johannesburg, Dakar, Lagos,  

and Stuttgart is Delta Airlines. 

Some of the major airports that Delta Airlines operates include Hartsfield Jackson Atlanta 

International Airport, Rio de Janeiro-Galeao International Airport, Leonardo da Vinci-Fiumicino 

International Airport,Lynden Pindling International Airport. 

Delta Airlines Fleet 

Delta's fleet consists of 910 Airbus, 530 Boeing and 74 McDonnell Douglas. It operates the 

largest fleets of the Boeings and the McDonnell Douglas in the world. Delta Airlines is one of 

the two airlines operating the Boeing 767-400ER worldwide and the only airline in the world 

still operating the MD-90. 

Cabin Service 

Delta Airlines offers six different cabin service options where exact details and availability of 

seats will vary by route and aircraft type.                                                                                         

1. Delta One is the airline's business class product available on long haul international flights. 

Seats are customized with a personal entertainment system, power-ports and passengers received 

complimentary chef-curated meals, refreshments, alcoholic beverages, premium bedding, and 

access to pre-flight Sky Club.

2. Premium Select cabin features 

extra legroom, adjustable leg rests, extra seat pitch, width, and recline; and new premium service.                                                                                                   

 3. First Class is offered on mainline domestic flights and Delta Connection aircraft with more than 50 seats. Passengers 

 receive more variety of free snacks, free drinks and alcohol, and full meal service on flights 900 

miles (1,400 km) and longer.      

 4. Delta Comfort+ provides its member the privilege of priority Boarding, overhead space, 

complimentary beer, wine, and spirits on flights 250 miles (400 km) or more, and complimentary 

premium snacks on flights with 900 miles (1,400 km) or more. Medallion members will be able to upgrade from Main Cabin to Comfort+ for free while other customers can upgrade for a fee or with Skymiles.                                                                                                                                                  

5. Main cabin passengers gets complimentary snacks and non-alcoholic drinks on all flights of 

250 miles or longer. Alcoholic beverages are also available for purchase and complimentary meals are provided on long haul international flights.                                                                      

6. Basic Economy is almost the same as Main Cabin, offering the same services with fewer flexibility options for a lower price. 

On-board facility 

Delta Airlines provides Wi-Fi to most of its domestic flights and international networks and has installed high-speed 2Ku on 60 percent of mainline aircraft. Wi-Fi for purchase and free mobile 

messaging is available. Barring the MD-88, Boeing 717, MD-90, and Delta Connection aircraft, 

audio and video are available on all aircraft. Delta Sky Magazine and its online edition is 

available in every seat on all routes. 

Reward programs 

* SkyMiles is the frequent flyer program for Delta Air Lines offering points (or "miles") to 

passengers traveling on fare types, which accumulate to free awards such as airline tickets, 

business and first-class upgrades, and luxury products.                                                                   

* Delta Sky Club is the branding name of Delta's airport lounges providing free drink (including 

alcoholic beverages), snacks,Wi-Fi and reading materials to its Members and International 


* SkyBonus is a program aimed toward small-to-medium businesses spending between $5,000 

and $500,000 annually on air travel where points are earned for free travel and up-gradation to 

Sky Club memberships and SkyMiles Silver Medallion status. 

Refund policy of Delta Airlines 

All refund are subject to the rules of the ticketed fare with fees or penalties.                                                                                                                                                

For medical case,doctors formal documents with letterhead is required to be sent to Delta 

Airlines helpdesk.                                                                                                                                  

In case of the death of the passenger or family or traveling companion, a copy of the death 

certificate should be submitted to the Passenger Refunds Department.                                          

All Refunds of Delta Airlines tickets are primarily provided in the original form of payment.       

A Refund request is provided only for the eligible flight tickets that are canceled within the 

active period time. 



Environment-friendly Airlines 

Delta Airlines used Prekote which is an environmentally friendly non-hexavalent chromium 

surface pretreatment of the aircraft to improve paint adhesion and prevent corrosion. Prekote 

reduced water usage and treatment of wastewater and saves money by reducing the time needed 

to paint each airplane.                                                                                                                  

Awards and Recognition of Delta Airlines                                                                             

Most Admired Airline Worldwide in 2013 by Fortune Magazine.                                                          

Honored with the Candidate Experience Award, 2014                                                                        

Ranked 145 among America's 500 Best Large Employers of 2017 by Forbes Magazine.        

Ranked Top Corporation for Women Business Enterprises by Women's Business Enterprise 

National Council, 2018.                                                                                                          

Awarded gold for Overall U.S. Carrier at Travel Weekly Magellan Awards, 2019.                       

Best Long-Haul Airline at the 25th annual Business Travel Awards, 2020. 

Contact details of Delta Airlines 

Delta Air Lines, Inc. 

1030 Delta Blvd, Atlanta, GA 30354 

Telephone (800) 270-9956  

Refund Status 800-847-0578 

Baggage 800-325-8224