Allegiant Air is an American low-cost airline headquartered in Summerlin, Nevada offering limited
passenger airline services focussing on smaller cities at low cost. The airline operates numerous
scheduled and charter flights. It is wholly owned by Allegiant Travel Company and it is the ninth-largest commercial airline in the United States when measured in terms of fleet size and
number of passengers carried. Allegiant serves a total of 117 destinations with its largest hubs in Las
Vegas, Los Angeles and several cities in Florida, including Orlando and Tama Bay. Maurice J.
Gallagher Jr. is the chairman and CEO of Allegiant Air.
Founded in January 1997, under the name WestJet Express, by Mitch Alee, Jim Patterson and Dave
Beadle, the company went on to adopt its current name in the following year after several
trademark disputes with West Jet Air. Scheduled service began on October 15, 1998 and was
operating non-stop flights between Fresno and Las Vegas Burbank and Lake Tahoe. However, in
2000, Allegiant filed for Chapter 11 bankruptcy protection due to high fuel cost. Maurice J. Gallagher
Jr. gained control of the business and under his supervision, the airline began to revive and grow
using a low cost model focussing on smaller markets. By 2004, Allegiant was flying from 13 small
cities to Las Vegas offering bundled air and hotel packages. In late 2006, Allegiant Air was listed on
the NASDAQ Stock Market. The airline celebrated 15 years of low cost leisure travel in 2014. It
launched its first flights to San Juan, Puerto Rico from Cincinnati, Orlando and Pittsburgh, the
airline’s first scheduled flight to the Caribbean in December 2016. As of November 2019, Allegiant
announced that they will be adding an additional base at Des Moines International Airport in Des
Allegiant Air has a number of operating hubs. They are- Allentown, Asheville, Bellingham, Cincinnati,
Concord, Ford Walton Beach, Ford Lauderdale, Grand Rapids, Indianapolis, Knoxville, Las Vegas, Los
Angeles, Nashville, Oakland, Orlando/ Stanford, Phoenix/ Mesa, Pittsburgh, Punta Gorda, Savannah,
St. Petersburg (FL).
Allegiant travels to 117 destinations throughout the United States. Some of its top destinations
include Orlando, St. Petersburg, Las Vegas, Punta Gorda, Phoenix/ Mesa, Cincinnati, Fort Lauderdale,
Indianapolis, Bellingham and Grand Rapids.
Allegiant Air has a fleet size of 102 aircrafts with 38 Airbus A319-100 and 64 Airbus A320-200. Earlier,
the airline was known to acquire only second-hand, used aircrafts instead of ordering brand new
aircraft in order to save cash but Allegiant now operates an all Airbus fleet. The last of 757 and
MD-88s were retired from service on October 31, 2017 and in November, 2018.
Allegiant does not offer First or Business Class on its flights. Economy Class is Allegiant Air’s only
cabin class. Most Allegiant planes have a configuration of about 90% standard seating and 10% with
extra leg room and the seats do not recline. The in-flight amenities are very limited which means
that there is no Wi-Fi, electrical outlets, video streaming or any type of entertainment. Passengers
can bring their own personal electronic devices to use in-flight as long as it adheres to the carry-on
baggage limit. Refreshments such as alcoholic and non-alcoholic beverages and snacks can be
Allegiant does not have a frequent flyer program like most airlines. Instead it offers a reward program called myAllegiant. It does not offer elite status and the only way you can earn and use
points is with the airline’s co-branded credit card, the Allegiant World MasterCard issued by Bank of
America. In order to earn or redeem myAllegiant points, you need to have the Allegiant World
MasterCard. It is the only way to participate in the loyalty program. You will get a 15,000-point
sign-up bonus that’s worth $59 in Allegiant purchases after spending $1000 within the first 90 days
and the card’s $59 annual fee is not waived for the first year.
Cardholders can earn triple points by spending on Allegiant purchases which includes airfare, hotels,
car rentals and vacation packages, double points on dining and one point per dollar on everything
Some of the benefits offered are complimentary priority boarding and a free beverage on every
Allegiant flight. This card also offers you a buy one get one free airfare but only as long as you
purchase a vacation baggage from Allegiant with at least four or more hotel nights or seven or more
rental car days on the same itinerary. Other benefits include a free FICO score, digital wallet
compatibility and all of the World MasterCard benefits which include $5 off of every $25 purchase
from postmates and a free ShopRunner membership. Points don’t expire but you will lose them if
you cancel your credit card.
Allegiant Air does not provide unaccompanied minor services. Children fourteen years old or / younger must be accompanied by an adult 15 years or older. Passengers 15 years or older are
considered an adult and the airline assumes no responsibilities beyond those applicable to adult
passengers. Passengers who are under 18 years of age travelling alone must provide a form of ID as
proof of age. Additionally, Allegiant will not allow children under the age of 18 who are travelling
alone to travel on a flight with a weather advisory.
Allegiant requires a note from a physician if pregnant passenger’s due date is within 45 days of
travel. The airline recommends pregnant passengers to consult a physician before flying.
Allegiant Air allows infants who are over 15 days old and younger than 2 years old to travel free of
charge on the lap of an accompanying adult at least 15 years of age. Children 2 years of age and
older must have their own separate seat reserved and a ticket must be purchased for them. The
airline requires birth certificates of children below 2 years. When travelling with two infants, a ticket
must be purchased for the second infant who must be secured on a federally- approved car seat. No
lap children or infants in car seats are allowed in an exit row or in the row directly in front of or
directly behind an exit. Infants younger than 2 years old and children 2 years of age or older
travelling on a confirmed reservation will be charged the applicable fee. In addition, a diaper bag is
allowed along with your carry-on allowance, one car seat and one stroller can be checked free of
charge at the boarding gate.
Carry-On Allowance: Passengers are allowed one personal item free with a maximum dimension of
38 linear inches (16x15x7in) or 96.5cm (40.6x38.1x17.8cm). If the personal item is oversized, a fee of
$50-$75 will be charged. One standard carry-on bag, subject to applicable fees, weighing no more
than 25 lbs and a maximum of 9x14x22 inches (22.9x35.6x55.9cm).
During booking: $18-$30 (route dependent)
Pre- departure: $45
At the airport: $50
At the gate: $75
Checked Baggage Allowance: Passengers are allowed a maximum of four checked bags which must
adhere to a maximum weight of 40 pounds and linear dimensions of 80 inches (203cm). They may
be paid in advance or at the airport and are non-refundable.
During Booking: 1-4 bags $18-$41 each depending on route.
Pre-departure: 1-4 bags $45 each
At airport: 1-4 bags $50 each
At gate: 1-4 bags $75 each
Additional/ Excess Baggage Fees: Bags weighing more than the standard 40 pounds will incur the
following fees –
41 to 70 pounds $50
71 to 100 pounds $75
Allegiant will not permit checked/hold baggage weighing more than 100 pounds. Baggage exceeding
the total dimensions of 80 linear inches will be charged a fee of $75.
Baggage Service: A lost item found in the terminal or on the aircraft will be held at the local baggage
office for a period of 30 days. If it is not claimed after 30 days, the item is sent over to System
Baggage Service for salvage. In the event of loss or damage in delivery of baggage, preliminary
written notice must be presented to the Allegiant Baggage Service Office within 4 hours after arrival
of the flight or within 24 hours for missing items. If that bag is lost, the airline will reimburse
passengers for any fee charged.
Exceptions: Wheelchairs, assistive devices and mobility aids used by an individual with a disability
will not be charged any fee irrespective of its oversized and overweight baggage fees by the airline.
Allegiant allows only domesticated dogs (Pitbull breeds are prohibited) and cats to travel in the
passenger cabin in an FAA-approved soft-sided, leak-proof carrier on flights within the contiguous 48
United States and San Juan, Puerto Rico. Pets must be older than 12 weeks and have proof of
required vaccination. Allegiant does not allow animals to be shipped as cargo or checked baggage.
Pets must remain inside the carrier at all times and should be able to sit, stand and move around
inside the carrier comfortably. The carrier must be no larger than9”Hx16”Wx19”D and must fit under
the seat. Every paid passenger may have only one pet carrier. The airline allows no more than 2 pets
per carrier and a fee of $100 per one-way flight for each pet carrier. Passengers with pets may not
occupy an exit row, rows before or after an exit row or seated in bulkhead seats. A pet carrier is not
included in the carry-on baggage limitations. Allegiant does not require a health certificate for pets.
In addition, passengers must register their pet in advance of their flight by contacting allegiant air.
Service dogs and emotional support animals (ESA) are allowed in the cabin at no additional cost.
Allegiant only accepts domestic dogs, cats and miniature horses as ESA or service animal. Only one
emotional support or psychiatric service animal per carrier is permitted and no more than one
carrier. Veterinary Health Form, Mental Health Professional Form, Animal Behaviour and
Responsibility Form must be submitted at least one hour prior to scheduled departure at the ticket
Allegiant does not charge any cancellation fee if the cancellation is made within 24 hours after
purchase or at least 168 hours away at the time of booking. If the time frame has been more than 24
hours, a cancellation fee of $75 will be charged per passenger. A credit voucher will be provided for
the remaining funds for future travel with Allegiant. No credit will be issued for cancellations made
within seven days of departure or for no-shows.
Additionally, if you are a passenger with Trip Flex and if you have passed the risk free period, you can
make a change, once, to the date, flight or destination up to 1 hour before departure without fees.
Trip Flex may be purchased at the time of booking and the cost is anywhere between $8-$20 per
person, per segment. It is important to note that your flight is still non-refundable even if you change
or cancel your flight without any fees. The funds of your original ticket will be applied as
non-refundable credit for future travel with Allegiant.
Purchasing Trip Flex with an award ticket will not charge you a fee to change or cancel your award
ticket. Other than that, $75 per will be charged per passenger, per segment. Booking your flight with
points and deciding to cancel will not get you your points back. Instead you will receive a credit
voucher issued for the reward itinerary value.
Note: Allegiant only accepts Visa, MasterCard and Discover. American Express, gift cards or cash
are not accepted.
Allegiant Air has gained accolades over a short period of time. It won FAA’s Aviation Maintenance
Technician (AMT) Diamond Award of Excellence for two consecutive years: 2009 and 2010. It was
listed at number 25 in Fortune’s 100, Fastest Growing Companies and listed at number 52 as
America’s Best 100 Small Companies in Forbes Magazine. It was also honoured with a Glassdoor
Employees Choice Award, in recognition as one of the nation’s top 100 places to work in 2020.
Allegiant Air Corporate Office,
8360 South Durango Drive, Las Vegas, Nevada
Phone number: + 1 702 851 73 00
Fax number: +1 702 851 7301